Customer Journey

It is the journey the customer takes to reach the final purchase of a product or service.

The customer journey is the journey the customer takes to reach the final purchase of a product or service. As a company, it's important to learn about the client's search process. You can then respond to the customer's needs at every stage.

STAGE
01

Orientation

The first stage is all about orientation. The consumer has a certain problem and is looking for a solution. At this stage, the client compares different providers. You want to be noticed as a company. Let customers choose your product or service, not your competitor’s. Create brand awareness, increase your chances!

STAGE
02

Research

At this stage, the customer weighs the providers in mind. Trigger your prospect to finally knock on your door. Show that you are unique!

STAGE
03

Purchasing

In the third stage, the customer moves to the stage of purchasing the product or service. Providing good service is key here. You were able to persuade the customer to choose your company, then maintain enthusiasm so that the consumer actually completes the purchase. A slow website or carelessness (for example, no structure on your website, not being able to find everything right away) again raises suspicion.

STAGE
04

Usage

After the product or service is purchased or ordered, the customer starts using it. When a customer purchases a highly relevant product such as a phone, providing adequate information is critical. The customer buys with less interest in a product that comes from a low-involvement category, such as a bag of candy.

STAGE
05

Evaluation

In the final stage, the purchase is evaluated. The customer considers the purchase and whether to recommend it. This is the stage where you make a customer loyal. Loyal customers are important. Because they provide repeat purchases on the one hand and word-of-mouth advertising on the other. So make sure you leave a positive impression and continue to engage your customer even after the purchase process!

It is important to guide the consumer adequately at every stage of the customer journey and to be there at critical moments.

Build full-fledged relationships and build goodwill relationships with your customers.

SEO?

This is our thing!

Check out the strategic overview below that worked wonders for Google.

Magical, right?

What is a Responsive Logo?

What is a Responsive Logo?

Logonuzu kullanmak için her zamankinden daha fazla yer var ve hepsinin boyutu çok farklı. Responsive logo tasarımları markanızın akılda kalıcılığını sağlayarak, bu sorunlarımıza çözüm sunuyoruz. Başlangıçta bir tasarım trendi olarak düşünülen Responsive Logolar, bir hevesten çok en büyük dijital tasarım sorunlarından birinin üstesinden geliyor: aşırı boyutlarda netliği korumak. Yerleştirildikleri yere…

How Can You Make Your Text Areas Perfect?

How Can You Make Your Text Areas Perfect?

Metin Alanlarınızı Mükemmel Hale Nasıl Getirebilirsiniz? 1-Açıkça Görün. Dikdörtgenleri köşeleri yuvarlatılmış şekilde kullanın. Tasarımınızın metin alanlarıyla tutarlı olması gerektiğini unutmayın 2-Büyük Harf Kullanmayın. Metnin tamamında büyük hark kullanılması okumayı güçleştirir. 3-Alan Uzunluğunu Metne Göre Ayarlayın. Alan genişliği, metni daha görünebilir hale getirir. 4-Hatalar İçin Uyarı Verin. Düzeltilmesi gereken alanda hata…

What is Logo Evolution?

What is Logo Evolution?

Logo Tasarımında Püf Noktalar Müşterilerimizle aramızdaki en güçlü bağlardan biri de markamızı temsil eden logomuzdur. Logo tasarımında dikkat edilmesi gereken bazı püf noktaları senin için derledik. Hadi birlikte göz atalım. Firma kimliğinizi en kısa yoldan sergileyen logo, tanınırlığınızı ve bilinirliğinizi artırmak, müşterileriniz ile aranızdaki bağı güçlendirmek ve firma kimliğini tam…